POS
How to undo a cleared order or resume a draft
1:039stepsEnglish voice, Arabic captions
Watch on YouTubeChapters
Step by step
How to undo a cleared order or resume a draft in Wink You, step by step.
Pick the table, here Table 2, and add the items.
If you tap the bin by mistake, the order is cleared.
Tap Undo on the message at the bottom. Every item comes back.
Now another table needs you. Tap the table button and pick Table 5.
The POS asks what to do with the unsent items of Table 2.
Tap New order for Table 5. Table 2's items are kept as a draft.
Table 5 starts empty, and the Drafts button shows one waiting draft.
When you are ready, tap Drafts and pick the draft for Table 2.
Table 2's items are back, ready to send to the kitchen.
Related videos
0:40How to put a name on the kitchen label
6 steps0:40
0:53How to use the floor plan and see a table's orders
9 steps0:53
0:44How to mark an order served or complete it
7 steps0:44
0:49How to reject a QR order
7 steps0:49
0:58How to sell an item that is marked sold out
7 steps0:58
0:50How to rush an order or ask the kitchen where it is
8 steps0:50
All 68 videos in this section
1How to sign in to the POS with your PIN0:44
2How to open the cash register0:45
3How to take a takeaway order0:52
4How to take a dine-in order0:51
5How to add options and notes to an item0:58
6How to apply a discount on the POS0:50
7How to take payment by cash or card0:49
8How to split the bill1:03
9How to refund an order on the POS0:58
10How to close the register0:57
11How to answer waiter calls on the POS0:46
12How to see today's reservations on the POS0:44
13How to check and refill stock on the POS0:47
14How to sell a gift card on the POS0:52
15How to find or add a customer on the POS1:18
16How to find an order on the POS0:52
17How to let a customer pay with loyalty points1:13
18How to set up a new POS device0:56
19How to handle QR menu orders on the POS0:58
20How to hold an order and come back to it0:58
21How to take a split payment0:57
22How to take a gift card payment0:46
23How to take a store credit payment0:49
24How to record pay ins, safe drops and petty cash1:14
25How to ring up a delivery order0:53
26How to ring up a delivery app order0:40
27How to void items after payment0:40
28How to move or merge tables1:01
29How to void part of an item after payment1:02
30How to send a quick signal with Station Ops0:43
31How to mark an item sold out on the POS0:51
32How to add items to an open table order0:50
33How to take a car pickup order0:46
34How to take a QR order with the QR button0:49
35How to see your own orders first on the POS0:38
36How to pair a customer display0:42
37How to ask for a tip on the customer display0:48
38How to fix faint or slow receipts0:55
39How to print receipts automatically0:57
40How to reprint a receipt0:39
41How to keep selling when the internet drops0:53
42How to review orders that did not send0:52
43How to change the POS language0:50
44How to get support or report a problem0:58
45How to sign out or move the POS to a new device0:47
46How to split a table bill equally1:19
47How to close a table and mark it clean0:45
48How to print an X report and open the drawer0:49
49How to void or cancel a whole order1:06
50How to edit an order after it is sent0:58
51How to manage a delivery driver and status1:04
52How to use the calculator on the POS0:38
53How to turn on dark mode on the POS0:38
54How to undo a cleared order or resume a draft1:03
55How to put a name on the kitchen label0:40
56How to use the floor plan and see a table's orders0:53
57How to mark an order served or complete it0:44
58How to reject a QR order0:49
59How to sell an item that is marked sold out0:58
60How to rush an order or ask the kitchen where it is0:50
61How to call a manager or ask for help0:52
62How to seat a reservation that has no table0:45
63How to refund one payment on an order1:04
64How a blind close works for cashiers1:03
65How to redeem a loyalty reward on the POS0:53
66How to take a Wink You Gift payment0:54
67How to unpair a customer display0:39
68What customers see on the customer display0:51
