POS

How to answer waiter calls on the POS

0:457 stepsEnglish voice, Arabic captions
How to answer waiter calls on the POS, video tutorial
Watch on YouTube

Chapters

Step by step

How to answer waiter calls on the POS in Wink You, step by step.

  1. When a guest taps Call waiter on the QR menu, a red number appears on Waiter Calls.

  2. Tap Waiter Calls to see who needs you.

  3. Each call shows the table, what the guest wants, and how long they have waited.

  4. Table 3 wants the bill. Tap Acknowledge, so your team knows you are on it.

  5. The call moves to In Progress.

  6. Table 7 needed help, and you have sorted it. Tap Done.

  7. Use the tabs to see only pending, in progress, or finished calls.