How to unlock a rider's delivery code

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Step by step

How to unlock a rider's delivery code in Wink You, step by step.

1. 1

   Open the menu on the left, and choose Dispatch.

2. 2

   Under Active deliveries, this order is carried by a Wink You rider.

3. 3

   To finish the drop, the rider types the code the customer received.

4. 4

   This warning means he typed it wrong too many times, so the code is locked.

5. 5

   First, call the customer, and make sure they have their code ready.

6. 6

   Then click Unlock code.

7. 7

   The warning goes away, and the rider can type the code again.

8. 8

   The same button also shows on the order itself, under Delivery.

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