How to follow up a card refund still pending

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Step by step

How to follow up a card refund still pending in Wink You, step by step.

1. 1

   Open the menu on the left, and choose Payments.

2. 2

   Find the online card payment you refunded earlier.

3. 3

   Click More, then Refund.

4. 4

   This warning means the payment provider never answered about the refund.

5. 5

   Do not refund it another way, or the customer could be paid twice.

6. 6

   Look for the refund in your payment provider's dashboard.

7. 7

   If you see it there, click It went through. If not, click It was not sent.

8. 8

   Read the note, and click Yes, confirm.

9. 9

   The refund is now recorded, and the payment shows Refunded.

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