How to fix a wrong payment method

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Step by step

How to fix a wrong payment method in Wink You, step by step.

1. 1

   From your dashboard, open the menu on the left, and choose Orders.

2. 2

   Click the order that was paid the wrong way.

3. 3

   Under Payments it says Cash, but the customer paid by card.

4. 4

   Click Change payment method.

5. 5

   The new method is already chosen. Here, Card Terminal.

6. 6

   Pick a reason. For example, Wrong button pressed.

7. 7

   Check the summary. Moving cash to card lowers the cash expected in the drawer.

8. 8

   Click Change method.

9. 9

   The payment now shows Card Terminal, and the timeline records who changed it and why.

10. 10

    You can do this while the shift is open, up to 24 hours after the payment.