Customers & Loyalty
How to adjust a customer's points
0:529 stepsEnglish voice, Arabic captions
Video coming soon
The written steps below already work.
Step by step
How to adjust a customer's points in Wink You, step by step.
From your dashboard, open the menu on the left, and choose Customers.
Search for the customer by name, phone or email.
Click the name to open their profile.
Click Adjust Points.
Enter the points to add. Put a minus sign in front to take points away.
Keep the type on Adjust for a manual correction.
Add a description, so your team knows why.
Click Update Points.
Done. The new balance shows on the profile, and the change is listed under Activity.