Getting Started

How to get help and open a support ticket

0:599 stepsEnglish voice, Arabic captions
How to get help and open a support ticket, video tutorial
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Step by step

How to get help and open a support ticket in Wink You, step by step.

  1. Need an answer? Click Help Center at the top of your dashboard.

  2. Type what you are looking for, for example, refund.

  3. Click a question to read the answer.

  4. Still need help? Click Support Tickets to reach our team.

  5. Click New Ticket.

  6. Write a short subject.

  7. Describe what happened, and what you expected.

  8. Click Submit Ticket. We add your browser details, to find the problem faster.

  9. Your ticket is now in the list, and our replies will show here.